All Systems Operational

XactAnalysis Operational
90 days ago
99.97 % uptime
Today
Main Site ? Operational
90 days ago
99.97 % uptime
Today
Management Reports Operational
90 days ago
99.97 % uptime
Today
Custom Reports Operational
90 days ago
99.97 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.97 % uptime
Today
Insights ? Operational
90 days ago
99.97 % uptime
Today
Dashboard Reports Operational
90 days ago
99.97 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.97 % uptime
Today
Main Site Operational
90 days ago
99.97 % uptime
Today
Property Estimating Admin Operational
90 days ago
99.97 % uptime
Today
ClaimXperience Operational
90 days ago
99.97 % uptime
Today
ContentsTrack Operational
90 days ago
99.96 % uptime
Today
Xactware Backend Services Operational
90 days ago
99.97 % uptime
Today
Login ? Operational
90 days ago
99.97 % uptime
Today
Images / Photos ? Operational
90 days ago
99.97 % uptime
Today
Communication services ? Operational
90 days ago
99.97 % uptime
Today
Contents Pricing ? Operational
90 days ago
99.97 % uptime
Today
EDI Web Services Operational
90 days ago
99.97 % uptime
Today
Xactware.com Operational
90 days ago
99.97 % uptime
Today
eService Center Operational
90 days ago
99.97 % uptime
Today
Xactware Classroom Operational
90 days ago
99.88 % uptime
Today
Billing Account Management Operational
90 days ago
99.97 % uptime
Today
XactPRM Operational
90 days ago
99.97 % uptime
Today
XactPRM Backend Services Operational
90 days ago
99.97 % uptime
Today
XR Lite Operational
90 days ago
99.97 % uptime
Today
Pricing Operational
90 days ago
99.97 % uptime
Today
Pricing Data Service Operational
90 days ago
99.97 % uptime
Today
Price List Editor Operational
90 days ago
99.97 % uptime
Today
XactPricing Tools Operational
90 days ago
99.97 % uptime
Today
Direct Supplier Operational
90 days ago
99.97 % uptime
Today
OneXperience Operational
90 days ago
99.97 % uptime
Today
Contents Collaboration ? Operational
90 days ago
99.97 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.97 % uptime
Today
Inspection Manager ? Operational
90 days ago
99.97 % uptime
Today
Punchlist Manager ? Operational
90 days ago
99.97 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
99.97 % uptime
Today
Xactware ID (XID) Operational
90 days ago
99.97 % uptime
Today
KeyCode Manager Operational
90 days ago
99.97 % uptime
Today
XactRemodel Operational
90 days ago
99.97 % uptime
Today
Online Store Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Restoration Manager and Punchlist Manager Maintenance Nov 5, 2025 20:00-22:00 MST

On Wednesday, Nov 5, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance patching. Users may experience intermittent service interruptions during this maintenance window.
Posted on Oct 21, 2025 - 09:22 MDT

Data Center Scheduled Maintenance November 8 Nov 8, 2025 22:00 - Nov 9, 2025 02:00 MST

On Saturday, November 8, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 02, 2025 - 13:21 MDT

Data Center Scheduled Maintenance November 15 Nov 15, 2025 22:00 - Nov 16, 2025 02:00 MST

On Saturday, November 15, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 02, 2025 - 13:22 MDT

XactAnalysis Database Release - November 20 Nov 20, 2025 22:00 - Nov 21, 2025 00:00 MST

The XactAnalysis Database release is planned on Thursday, November 20th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228

Posted on Oct 31, 2025 - 13:25 MDT

Data Center Scheduled Maintenance December 6 Dec 6, 2025 22:00 - Dec 7, 2025 02:00 MST

On Saturday, December 6, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 07, 2025 - 13:56 MDT

Data Center Scheduled Maintenance December 13 Dec 13, 2025 22:00 - Dec 14, 2025 02:00 MST

On Saturday, December 13, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 07, 2025 - 13:56 MDT
Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 22:00 MDT
Scheduled - On Saturday, November 1, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Oct 16, 12:31 MDT
Nov 1, 2025
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:00 MDT
Scheduled - On Wednesday, October 29, 2025 between 10:00 pm and 11:00 pm MDT, Verisk Property Estimating Solutions will be performing scheduled eService Center maintenance. Users may experience intermittent Live Chat interruptions during this maintenance window. Answer Center documents and Ask-a-Question forms will be available during this time.
Oct 20, 06:39 MDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
Completed - The scheduled maintenance has been completed.
Oct 26, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 22:00 MDT
Scheduled - On Saturday, October 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Sep 2, 11:03 MDT
Oct 25, 2025
Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - The AWS vendor has resolved the issue, and Xactware Classroom is working. Thank you for your patience.
Oct 20, 14:16 MDT
Identified - The third-party vendor supporting the Xactware classroom is experiencing an outage due to an AWS issue. We are working with the vendor to restore the service as soon as possible.
Oct 20, 12:22 MDT
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 MDT
Scheduled - On Saturday, October 18, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Sep 2, 11:02 MDT