Restoration Manager and Punchlist Manager Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 20:00 MDT
Scheduled - On Wednesday, April 2, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance. Users may experience intermittent service interruptions during this maintenance window.

Thank you,
Verisk Property Estimating Solutions Support Services
eService Center / 1-800-710-9228
Apr 2, 2025 20:00-22:00 MDT
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.99 % uptime
Today
Main Site ? Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
99.96 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
100.0 % uptime
Today
Main Site Operational
90 days ago
100.0 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Xactware Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.79 % uptime
Today
Xactware Classroom Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Under Maintenance
90 days ago
100.0 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Under Maintenance
90 days ago
100.0 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Xactware ID (XID) Operational
90 days ago
100.0 % uptime
Today
KeyCode Manager Operational
90 days ago
100.0 % uptime
Today
XactRemodel Operational
90 days ago
100.0 % uptime
Today
Online Store Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Restoration Manager, Inspection Manager, and Punchlist Manager Maintenance Apr 9, 2025 20:00-22:00 MDT

On Wednesday, April 9, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance. Users may experience intermittent service interruptions during this maintenance window.

Thank you,
Verisk Property Estimating Solutions Support Services
eService Center / 1-800-710-9228
Posted on Mar 19, 2025 - 14:44 MDT

Xactimate Online and XactContents Online Release - April 9 Apr 9, 2025 22:00 - Apr 10, 2025 00:00 MDT

The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Wednesday, April 9th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 02, 2025 - 07:06 MDT

Data Center Scheduled Maintenance April 12 Apr 12, 2025 22:00 - Apr 13, 2025 02:00 MDT

On Saturday, April 12, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Feb 26, 2025 - 07:36 MST

XactAnalysis Database Release - April 24 Apr 24, 2025 22:00 - Apr 25, 2025 00:00 MDT

The XactAnalysis Database release is planned on Thursday, April 24th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Mar 03, 2025 - 09:16 MST

Data Center Scheduled Maintenance May 10 May 10, 2025 22:00 - May 11, 2025 02:00 MDT

On Saturday, May 10, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Apr 02, 2025 - 07:04 MDT

Data Center Scheduled Maintenance May 17 May 17, 2025 07:04-11:04 MDT

On Saturday, May 17, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Apr 02, 2025 - 07:05 MDT
Apr 2, 2025

Unresolved incident: Restoration Manager and Punchlist Manager Maintenance.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
Data Center Scheduled Maintenance March 29
Completed - The scheduled maintenance has been completed.
Mar 30, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 22:00 MDT
Scheduled - On Saturday, March 29, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Jan 22, 11:38 MST
Mar 29, 2025
Mar 28, 2025
Monitoring - We are experienced an issue with XactInsights redirecting to an incorrect page.
Resolved - This incident has been resolved.
Mar 28, 08:18 MDT
Monitoring - The infrastructure change for the authentication services supporting XactAnalysis Insights was rolled back to resolve the issue. We are currently monitoring the application for stability.
Mar 28, 07:32 MDT
Investigating - We're actively investigating the XactInsights disruption and appreciate your patience as we work to identify the root cause.
Mar 28, 06:47 MDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved: We experienced issues with our 800 numbers for our Billing and Sales departments.
Resolved - This incident has been resolved.
Mar 24, 10:32 MDT
Investigating - We are currently experiencing issues with our 800 numbers for our Billing and Sales departments. They can still be contacted by calling our main line at (800) 932-9228, and selecting the option for the desired department.
Mar 24, 09:48 MDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Restoration Manager, Inspection Manager, and Punchlist Manager Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 MDT
Scheduled - On Wednesday, March 19, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled Service Software application maintenance. Users will experience intermittent service interruptions during this maintenance window.

Thank you,
Verisk Property Estimating Solutions Support Services
eService Center / 1-800-710-9228
Mar 18, 13:34 MDT
← Incident History Powered by Atlassian Statuspage