Monitoring: We were experiencing intermittent issues with SMS Two Factor Authentication delivery delays
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Update - The OKTA vendor has not yet fully resolved the SMS delay issue. However, the number of authentication issues has significantly decreased. We continue to work closely with the vendor to ensure a full resolution. Customers who are still experiencing delays in receiving authentication codes should contact the Verisk Customer Support team for assistance.
Nov 13, 2025 - 17:06 MST
Nov 13, 2025 - 17:06 MST
Monitoring - The vendor has reported improvements in SMS delivery for two-factor authentication. Our teams continue to monitor application stability. We appreciate your patience and understanding.
Nov 12, 2025 - 15:03 MST
Nov 12, 2025 - 15:03 MST
Update - The SMS functionality for 2FA is supported by the Okta vendor. Our technical teams continue to work with the Okta vendor to resolve the issues. Thank you for your patience as we work to restore full service.
Nov 12, 2025 - 11:29 MST
Nov 12, 2025 - 11:29 MST
Update - The SMS functionality for 2FA is supported by the Okta vendor. Our technical teams are working with the Okta vendor to resolve the issues. Thank you for your patience as we work to restore full service.
Nov 12, 2025 - 10:28 MST
Nov 12, 2025 - 10:28 MST
Investigating - We are currently investigating this issue.
Nov 12, 2025 - 09:27 MST
Nov 12, 2025 - 09:27 MST
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Scheduled Maintenance
Data Center Scheduled Maintenance November 15 Nov 15, 2025 22:00 - Nov 16, 2025 02:00 MST
On Saturday, November 15, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 02, 2025 - 13:22 MDT
Posted on Oct 02, 2025 - 13:22 MDT
XactAnalysis Database Release - November 20 Nov 20, 2025 22:00 - Nov 21, 2025 00:00 MST
The XactAnalysis Database release is planned on Thursday, November 20th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.
Please contact Xactware Support Services if you have any questions or concerns.
Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Oct 31, 2025 - 13:25 MDT
Please contact Xactware Support Services if you have any questions or concerns.
Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Oct 31, 2025 - 13:25 MDT
Data Center Scheduled Maintenance November 22 Nov 22, 2025 22:00 - Nov 23, 2025 02:00 MST
On Saturday, November 22, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Nov 06, 2025 - 09:38 MST
Posted on Nov 06, 2025 - 09:38 MST
Data Center Scheduled Maintenance December 6 Dec 6, 2025 22:00 - Dec 7, 2025 02:00 MST
On Saturday, December 6, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 07, 2025 - 13:56 MDT
Posted on Oct 07, 2025 - 13:56 MDT
Data Center Scheduled Maintenance December 13 Dec 13, 2025 22:00 - Dec 14, 2025 02:00 MST
On Saturday, December 13, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Oct 07, 2025 - 13:56 MDT
Posted on Oct 07, 2025 - 13:56 MDT