Get webhook notifications whenever Verisk Property Estimating Solutions creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 20:00 MDT
Scheduled - On Wednesday, April 2, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance. Users may experience intermittent service interruptions during this maintenance window.
Thank you, Verisk Property Estimating Solutions Support Services eService Center / 1-800-710-9228
Apr 2, 202520:00-22:00 MDT
XactAnalysis
Operational
90 days ago
99.99
% uptime
Today
Main Site
?
Operational
90 days ago
100.0
% uptime
Today
Management Reports
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
Ad-hoc Reports
Operational
90 days ago
100.0
% uptime
Today
Insights
?
Operational
90 days ago
99.96
% uptime
Today
Dashboard Reports
Operational
90 days ago
100.0
% uptime
Today
Xactimate / XactContents online
Operational
90 days ago
100.0
% uptime
Today
Main Site
Operational
90 days ago
100.0
% uptime
Today
Property Estimating Admin
Operational
90 days ago
100.0
% uptime
Today
ClaimXperience
Operational
90 days ago
100.0
% uptime
Today
ContentsTrack
Operational
90 days ago
100.0
% uptime
Today
Xactware Backend Services
Operational
90 days ago
100.0
% uptime
Today
Login
?
Operational
90 days ago
100.0
% uptime
Today
Images / Photos
?
Operational
90 days ago
100.0
% uptime
Today
Communication services
?
Operational
90 days ago
100.0
% uptime
Today
Contents Pricing
?
Operational
90 days ago
100.0
% uptime
Today
EDI Web Services
Operational
90 days ago
100.0
% uptime
Today
Xactware.com
Operational
90 days ago
100.0
% uptime
Today
eService Center
Operational
90 days ago
99.79
% uptime
Today
Xactware Classroom
Operational
90 days ago
100.0
% uptime
Today
Billing Account Management
Operational
90 days ago
100.0
% uptime
Today
XactPRM
Operational
90 days ago
100.0
% uptime
Today
XactPRM Backend Services
Operational
90 days ago
100.0
% uptime
Today
XR Lite
Operational
90 days ago
100.0
% uptime
Today
Pricing
Operational
90 days ago
100.0
% uptime
Today
Pricing Data Service
Operational
90 days ago
100.0
% uptime
Today
Price List Editor
Operational
90 days ago
100.0
% uptime
Today
XactPricing Tools
Operational
90 days ago
100.0
% uptime
Today
Direct Supplier
Operational
90 days ago
100.0
% uptime
Today
OneXperience
Operational
90 days ago
100.0
% uptime
Today
Contents Collaboration
?
Operational
90 days ago
100.0
% uptime
Today
Restoration Manager
?
Under Maintenance
90 days ago
100.0
% uptime
Today
Inspection Manager
?
Operational
90 days ago
100.0
% uptime
Today
Punchlist Manager
?
Under Maintenance
90 days ago
100.0
% uptime
Today
PropertyPresWizard (PPW)
?
Operational
90 days ago
100.0
% uptime
Today
Xactware ID (XID)
Operational
90 days ago
100.0
% uptime
Today
KeyCode Manager
Operational
90 days ago
100.0
% uptime
Today
XactRemodel
Operational
90 days ago
100.0
% uptime
Today
Online Store
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Wednesday, April 9, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance. Users may experience intermittent service interruptions during this maintenance window.
Thank you, Verisk Property Estimating Solutions Support Services eService Center / 1-800-710-9228 Posted on
Mar 19, 2025 - 14:44 MDT
The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Wednesday, April 9th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.
Please contact Verisk Support Services if you have any questions or concerns.
On Saturday, April 12, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Feb 26, 2025 - 07:36 MST
The XactAnalysis Database release is planned on Thursday, April 24th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.
Please contact Xactware Support Services if you have any questions or concerns.
On Saturday, May 10, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Apr 02, 2025 - 07:04 MDT
On Saturday, May 17, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Apr 02, 2025 - 07:05 MDT
Past Incidents
Apr 2, 2025
Unresolved incident: Restoration Manager and Punchlist Manager Maintenance.
Completed -
The scheduled maintenance has been completed.
Mar 30, 01:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 22:00 MDT
Scheduled -
On Saturday, March 29, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Jan 22, 11:38 MST
Resolved -
This incident has been resolved.
Mar 28, 08:18 MDT
Monitoring -
The infrastructure change for the authentication services supporting XactAnalysis Insights was rolled back to resolve the issue. We are currently monitoring the application for stability.
Mar 28, 07:32 MDT
Investigating -
We're actively investigating the XactInsights disruption and appreciate your patience as we work to identify the root cause.
Mar 28, 06:47 MDT
Resolved -
This incident has been resolved.
Mar 24, 10:32 MDT
Investigating -
We are currently experiencing issues with our 800 numbers for our Billing and Sales departments. They can still be contacted by calling our main line at (800) 932-9228, and selecting the option for the desired department.
Mar 24, 09:48 MDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 22:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 MDT
Scheduled -
On Wednesday, March 19, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled Service Software application maintenance. Users will experience intermittent service interruptions during this maintenance window.
Thank you, Verisk Property Estimating Solutions Support Services eService Center / 1-800-710-9228
Mar 18, 13:34 MDT