Identified: We are currently experiencing an issue displaying XactAnalysis claims invoice data in XactInsights
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Identified - Our technical teams are actively validating the fix. We will provide further updates as more information becomes available. Thank you for your patience.
Feb 03, 2026 - 15:17 MST
Feb 03, 2026 - 15:17 MST
Update - We've identified the cause of the XactInsights disruption and are actively working on implementing a solution. The estimated time to fix the issue is around 4 hours.
Feb 03, 2026 - 14:12 MST
Feb 03, 2026 - 14:12 MST
Investigating - Our technical teams are actively working on identifying the cause of the issue.
Feb 03, 2026 - 13:00 MST
Feb 03, 2026 - 13:00 MST
XactAnalysis
Operational
Main Site
Operational
Management Reports
Operational
Custom Reports
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Ad-hoc Reports
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Insights
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Dashboard Reports
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Xactimate / XactContents online
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Main Site
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Property Estimating Admin
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ClaimXperience
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ContentsTrack
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Xactware Backend Services
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Login
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Images / Photos
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Communication services
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Contents Pricing
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Billing Account Management
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XactPRM
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XactPRM Backend Services
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XR Lite
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Pricing
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OneXperience
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Contents Collaboration
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Restoration Manager
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Inspection Manager
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PropertyPresWizard (PPW)
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Xactware ID (XID)
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KeyCode Manager
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XactRemodel
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Online Store
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XactInsights
Partial Outage
Xactimate Mobile
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
XactInsights - Emergency maintenance. Feb 3, 2026 22:00-23:00 MST
On Tuesday, February 3, between 10:00 p.m. and 11:00 p.m. Mountain Time (MT), Property Estimating Solutions will perform emergency maintenance. During this time, XactInsights applications and services will be unavailable.
Posted on Feb 03, 2026 - 15:04 MST
Posted on Feb 03, 2026 - 15:04 MST
Restoration Manager and Punchlist Manager Maintenance Feb 4, 2026 20:00-22:00 MST
On Wednesday, Feb. 4, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance patching. Users may experience intermittent service interruptions during this maintenance window.
Posted on Jan 22, 2026 - 09:52 MST
Posted on Jan 22, 2026 - 09:52 MST
eService Center Maintenance Feb 20, 2026 23:30 - Feb 21, 2026 00:30 MST
On Friday, February 20 at 11:30 pm to Saturday, February 21 at 12:30 am Mountain Time, Verisk Property Estimating Solutions will be performing scheduled eService Center maintenance. Users may experience intermittent service interruptions during this maintenance window.
Posted on Jan 26, 2026 - 09:40 MST
Posted on Jan 26, 2026 - 09:40 MST
Data Center Scheduled Maintenance February 21 Feb 21, 2026 22:00 - Feb 22, 2026 02:00 MST
On Saturday, February 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Feb 03, 2026 - 12:27 MST
Posted on Feb 03, 2026 - 12:27 MST