All Systems Operational
XactAnalysis Operational
90 days ago
99.99 % uptime
Today
Main Site ? Operational
90 days ago
99.98 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.98 % uptime
Today
Main Site Operational
90 days ago
99.98 % uptime
Today
XWAdmin Operational
90 days ago
99.98 % uptime
Today
ClaimXperience Operational
90 days ago
99.94 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.97 % uptime
Today
Online Training Center Operational
90 days ago
99.99 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
99.91 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
EstimateON Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
100.0 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punch List Manager ? Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Center Scheduled Maintenance September 25 Sep 25, 22:00 - Sep 26, 02:00 MDT
On Saturday, September 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Aug 19, 07:24 MDT
The Xactimate online and XactContents online release is planned on Thursday, September 30th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Aug 2, 10:43 MDT
Data Center Scheduled Maintenance October 2 Oct 2, 22:00 - Oct 3, 02:00 MDT
On Saturday, October 2, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Sep 9, 09:58 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 30, 08:48 MDT
Scheduled - The Xactimate online and XactContents online release is planned on Friday, October 8th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Aug 26, 08:15 MDT
Data Center Scheduled Maintenance October 16 Oct 16, 22:00 - Oct 17, 02:00 MDT
On Saturday, October 16, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Sep 9, 09:59 MDT
Data Center Scheduled Maintenance October 30 Oct 30, 22:00 - Oct 31, 02:00 MDT
On Saturday, October 30, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Sep 9, 10:01 MDT
The Xactimate online and XactContents online release is planned on Thursday, November 11th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Aug 2, 10:44 MDT
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:00 MDT
Scheduled - On Friday, September 17th, between 10:00 p.m. and 10:30 p.m. Mountain Time, Xactware will be performing emergency maintenance. During this maintenance, ClaimXperience applications and services will be unavailable.
Sep 17, 19:33 MDT
Resolved - This incident has been resolved.
Sep 17, 20:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 20:14 MDT
Investigating - We are currently investigating this issue.
Sep 17, 16:31 MDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.