All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.9 % uptime
Today
Main Site ? Operational
90 days ago
99.93 % uptime
Today
Management Reports Operational
90 days ago
99.93 % uptime
Today
Custom Reports Operational
90 days ago
99.93 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.93 % uptime
Today
Insights ? Operational
90 days ago
99.93 % uptime
Today
Dashboard Reports Operational
90 days ago
99.7 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.85 % uptime
Today
Main Site Operational
90 days ago
99.79 % uptime
Today
XWAdmin Operational
90 days ago
99.91 % uptime
Today
ClaimXperience Operational
90 days ago
99.88 % uptime
Today
ContentsTrack Operational
90 days ago
99.93 % uptime
Today
Claims Backend Services Operational
90 days ago
99.96 % uptime
Today
Login ? Operational
90 days ago
99.93 % uptime
Today
Images / Photos ? Operational
90 days ago
99.93 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
99.93 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.91 % uptime
Today
Online Training Center Operational
90 days ago
99.93 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
99.93 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
EstimateON Operational
90 days ago
99.93 % uptime
Today
Pricing Operational
90 days ago
99.98 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
99.93 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
99.93 % uptime
Today
Contents Collaboration ? Operational
90 days ago
99.93 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.82 % uptime
Today
Inspection Manager ? Operational
90 days ago
99.9 % uptime
Today
Punch List Manager ? Operational
90 days ago
99.9 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
XactAnalysis Insights Release - August 4 Aug 4, 22:00 - Aug 5, 00:00 MDT
The XactAnalysis Insights release is planned on Wednesday, August 4th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jun 1, 06:54 MDT
Data Center Scheduled Maintenance August 7 Aug 7, 22:00 - Aug 8, 02:00 MDT
On Saturday, August 7, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Jul 23, 16:23 MDT
XactAnalysis Database Release - August 19 Aug 19, 20:00-22:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 13:53 MDT
Scheduled - The XactAnalysis Database release is planned on Thursday, August 19th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jul 7, 11:37 MDT
Data Center Scheduled Maintenance August 21 Aug 21, 22:00 - Aug 22, 02:00 MDT
On Saturday, August 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Jul 23, 16:24 MDT
XactAnalysis Insights Release - August 25 Aug 25, 20:00-22:00 MDT
The XactAnalysis Insights release is planned on Wednesday, August 25th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 7, 11:43 MDT
Xactimate online and XactContents online Release - August 26 Aug 26, 20:00-22:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, August 26th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 7, 11:35 MDT
Past Incidents
Jul 30, 2021
Xactimate online and XactContents online Release - July 29
Completed - The scheduled maintenance has been completed.
Jul 30, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:00 MDT
Scheduled - The Xactimate online and XactContents online release is planned on Thursday, July 29th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jun 1, 06:49 MDT
Jul 29, 2021
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021
Data Center Scheduled Maintenance July 24
Completed - The scheduled maintenance has been completed.
Jul 25, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:01 MDT
Scheduled - On Saturday, July 24, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Jul 7, 12:41 MDT
Jul 24, 2021
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Intermittent Issues with Management Dashboards in XactAnalysis
Resolved - This incident has been resolved.
Jul 20, 15:49 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 13:27 MDT
Investigating - We are currently investigating this issue.
Jul 20, 10:33 MDT
Jul 19, 2021
inContact - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 MDT
Scheduled - On Sunday, July 18, 10:00 p.m. to 3:00 a.m Mountain Time, inContact will be performing scheduled maintenance. During this maintenance, the Xactware support phone lines, including the support notification line will be available, but you may experience an intermittent outage.
Jul 7, 15:56 MDT
Jul 18, 2021
Jul 17, 2021

No incidents reported.

Jul 16, 2021
Online Training Center(OTC) – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:02 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 12, 08:13 MDT
Scheduled - The Online Training Center(OTC) scheduled maintenance is planned on Thursday, July 15 between 10 PM and 12 AM Mountain Time. During this time Online Training Center(OTC) will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jul 7, 12:39 MDT
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