All Systems Operational

Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.99 % uptime
Today
Main Site Operational
90 days ago
99.96 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.99 % uptime
Today
Main Site Operational
90 days ago
99.99 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
99.83 % uptime
Today
Xactware Backend Services Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
99.99 % uptime
Today
Images / Photos Operational
90 days ago
100.0 % uptime
Today
Communication services Operational
90 days ago
100.0 % uptime
Today
Contents Pricing Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.96 % uptime
Today
Xactware Classroom Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration Operational
90 days ago
100.0 % uptime
Today
Restoration Manager Operational
90 days ago
100.0 % uptime
Today
Inspection Manager Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager Operational
90 days ago
99.99 % uptime
Today
PropertyPresWizard (PPW) Operational
90 days ago
100.0 % uptime
Today
Xactware ID (XID) Operational
90 days ago
100.0 % uptime
Today
KeyCode Manager Operational
90 days ago
100.0 % uptime
Today
XactRemodel Operational
90 days ago
100.0 % uptime
Today
Online Store Operational
90 days ago
100.0 % uptime
Today
XactInsights Operational
90 days ago
100.0 % uptime
Today
Xactimate Mobile Operational
90 days ago
100.0 % uptime
Today
Benchmark Operational
90 days ago
100.0 % uptime
Today
Respond MAP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Data Center Scheduled Maintenance May 9 May 9, 2026 22:00 - May 10, 2026 02:00 MDT

On Saturday May 9, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 03, 2026 - 11:41 MST

Data Center Scheduled Maintenance May 16 May 16, 2026 22:00 - May 17, 2026 02:00 MDT

On Saturday, May 16, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 03, 2026 - 11:41 MST

Data Center Scheduled Maintenance June 6 Jun 6, 2026 22:00 - Jun 7, 2026 02:00 MDT

On Saturday, June 6, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Apr 08, 2026 - 09:06 MDT

Data Center Scheduled Maintenance June 27 Jun 27, 2026 22:00 - Jun 28, 2026 02:00 MDT

On Saturday, June 27, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Apr 08, 2026 - 09:07 MDT
May 4, 2026

No incidents reported today.

May 3, 2026
eService Center Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:00 MDT
Scheduled - On Sunday, May 3 from 10:00 - 11:00pm Mountain time, Verisk Property Estimating Solutions will be performing scheduled eService Center maintenance. Live Chat and phone support will not be available during that time. However, help will still available through the Answer Center and Ask‑a‑Question form.
Apr 23, 07:10 MDT
XactAnalysis Database Migration
Completed - The scheduled maintenance has been completed.
May 3, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 21:00 MDT
Scheduled - As part of our ongoing efforts to modernize our applications and enhance the customer experience, we will be migrating the backend database for XactAnalysis to a more resilient database option within AWS.

The migration is targeted for between 9:00 p.m. Saturday, May 2nd and 5:00 a.m. Sunday, May 3rd, 2026 MT.

During the migration XactAnalysis applications and services will be unavailable. Also, at times you might experience intermittent connection issues with other Property Estimating Solutions applications.

The XactAnalysis non-production test and beta environments will be migrated to the new database infrastructure on March 13th, 2026. We strongly encourage you to test your beta connections after this migration and prior to the production migration on May 2nd.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
eService Center / 1-800-710-9228
Mar 6, 14:30 MST
May 2, 2026
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Xactimate Online and XactContents Online Release - April 28
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 22:00 MDT
Scheduled - The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, April 28th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Apr 23, 13:53 MDT
Apr 28, 2026
Resolved: We experienced issues accessing Punchlist Manager.
Resolved - This incident has been resolved.
Apr 28, 16:08 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 15:37 MDT
Investigating - We are currently investigating this issue.
Apr 28, 14:57 MDT
Apr 27, 2026
We experienced an issue with our Sales phone line.
Resolved - This incident has been resolved.
Apr 27, 13:49 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 12:25 MDT
Investigating - We are currently investigating this issue.
Apr 27, 10:06 MDT
Apr 26, 2026
Data Center Scheduled Maintenance April 25
Completed - The scheduled maintenance has been completed.
Apr 26, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 MDT
Scheduled - On Saturday, April 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Feb 25, 09:30 MST
Apr 25, 2026
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Resolved: We experienced issues with the standalone version of XactContents Online.
Resolved - Our technical teams have reverted the recent application release as part of immediate mitigation efforts to stabilize the system and resolve the issue.
Apr 22, 16:38 MDT
Investigating - Our technical teams are actively investigating the issue to identify the root cause and implement a resolution as quickly as possible. We appreciate your patience and understanding as we work to resolve this.
Apr 22, 16:16 MDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

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