All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.9 % uptime
Today
Main Site ? Operational
90 days ago
99.75 % uptime
Today
Management Reports Operational
90 days ago
99.92 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.92 % uptime
Today
Insights ? Operational
90 days ago
99.92 % uptime
Today
Dashboard Reports Operational
90 days ago
99.92 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.77 % uptime
Today
Main Site Operational
90 days ago
99.55 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
99.95 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.91 % uptime
Today
Xactware Classroom Operational
90 days ago
99.98 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.91 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Operational
90 days ago
99.91 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Xactware ID (XID) Operational
90 days ago
99.25 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Xactimate Online and XactContents Online Release - May 30 May 30, 2023 22:00 - May 31, 2023 00:00 MDT
The release is planned for Xactimate services supporting Xactimate online and XactContents online on Tuesday, May 30th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 01, 2023 - 07:43 MDT
Data Center Scheduled Maintenance June 3 Jun 3, 2023 22:00 - Jun 4, 2023 02:00 MDT
On Saturday, June 3, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 09, 2023 - 11:38 MDT
eService Center Maintenance Jun 10, 2023 00:00-00:05 MDT
On Saturday, June 10 between 12:00 a.m. and 12:05 a.m. Mountain Time, Verisk Property Estimating Solutions will be performing scheduled maintenance. During this period, users will be unable to access the eService Center. All other Verisk Property Estimating Solutions products and services will be available during this time.

Please contact your Verisk Property Estimating Solutions Support Services if you have any questions or concerns.

Thank you,
Verisk Property Estimating Solutions Support Services
1-800-710-9228
Posted on May 27, 2023 - 20:21 MDT
XactAnalysis Database Release - June 14 Jun 14, 2023 22:00 - Jun 15, 2023 00:00 MDT
The XactAnalysis Database release is planned on Wednesday, June 14th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 01, 2023 - 07:45 MDT
Data Center Scheduled Maintenance June 24 Jun 24, 2023 22:00 - Jun 25, 2023 02:00 MDT
On Saturday, June 24, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 09, 2023 - 11:39 MDT
Data Center Scheduled Maintenance July 8 Jul 8, 2023 22:00 - Jul 9, 2023 02:00 MDT
On Saturday, July 8, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 09, 2023 - 11:40 MDT
Data Center Scheduled Maintenance July 22 Jul 22, 2023 22:00 - Jul 23, 2023 02:00 MDT
On Saturday, July 22, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 09, 2023 - 11:41 MDT
Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
We are currently experiencing issues with the Inspection Wizard and the ability to view and attach reports.
Resolved - This incident has been resolved.
May 25, 10:38 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 10:15 MDT
Investigating - We are currently investigating this issue.
May 25, 09:39 MDT
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023
eService Center Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 MDT
Scheduled - On Sunday, May 21 between 10:00 p.m. and 10:30 a.m. Mountain Time, Verisk Property Estimating Solutions will be performing scheduled maintenance. During this period, users will be unable to access the eService Center. All other Verisk Property Estimating Solutions products and services will be available during this time.

Please contact your Verisk Property Estimating Solutions Support Services if you have any questions or concerns.

Thank you,
Verisk Property Estimating Solutions Support Services
1-800-710-9228
May 2, 15:07 MDT
eService center chat is unavailable
Resolved - This incident has been resolved.
May 21, 21:42 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 21:26 MDT
Investigating - eService Center chats are unavailable and customers can call us for Technical support at 800-710-9228
May 21, 19:40 MDT
Data Center Scheduled Maintenance May 20
Completed - The scheduled maintenance has been completed.
May 21, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 MDT
Scheduled - On Saturday, May 20, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Apr 12, 07:35 MDT
May 20, 2023
May 19, 2023
XactAnalysis Database Release - May 18
Completed - The scheduled maintenance has been completed.
May 19, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:00 MDT
Scheduled - The XactAnalysis Database release is planned on Thursday, May 18th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Apr 4, 11:12 MDT
May 18, 2023
May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

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