All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
100.0 % uptime
Today
Main Site ? Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.91 % uptime
Today
Main Site Operational
90 days ago
99.82 % uptime
Today
XWAdmin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
99.98 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Xactware Online Store - Scheduled Maintenance Dec 5, 18:00 - Dec 6, 00:00 MST
The Xactware Online Store scheduled maintenance is planned on Saturday, December 5th between 6:00 PM and 12:00 AM Mountain Time. During this time Xactware Online Store will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Nov 20, 17:51 MST
Data Center Scheduled Maintenance December 5th Dec 5, 22:00 - Dec 6, 02:00 MST
On Saturday, December 5th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Nov 10, 18:53 MST
eService Center Maintenance Dec 8, 00:45-02:00 MST
On Wednesday, Tuesday December 8 between 12:45 a.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this period, users will be unable to access the eService Center.

All other Xactware products and services will be available during this time.

Please contact your Xactware Support Services if you have any questions or concerns.

Thank you,
Xactware Support Services
1-800-710-9228
Posted on Nov 19, 20:52 MST
Xactimate online and XactContents online Release - December 9 Dec 9, 22:00 - Dec 10, 00:00 MST
The Xactimate online and XactContents online release is planned on Tuesday, December 9th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Nov 30, 13:57 MST
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Intermittent issues with Xactimate online/XactContents online, XWadmin, Xactimate desktop(X1) and Xactimate mobile
Resolved - This incident has been resolved.
Nov 18, 16:58 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 16:43 MST
Update - We have identified the cause of the issue. Currently, we are working on implementing a solution to restore the critical functionalities in the application.
Nov 18, 14:49 MST
Investigating - We are currently investigating this issue.
Nov 18, 13:03 MST
Xactimate online and XactContents online Release - November 17
Completed - The scheduled maintenance has been completed.
Nov 18, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 MST
Scheduled - The Xactimate online and XactContents online release is planned on Tuesday, November 17th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Oct 7, 15:28 MDT
Nov 17, 2020
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