All Systems Operational

Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.95 % uptime
Today
Main Site ? Operational
90 days ago
99.73 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.81 % uptime
Today
Main Site Operational
90 days ago
99.63 % uptime
Today
Property Estimating Admin Operational
90 days ago
99.98 % uptime
Today
ClaimXperience Operational
90 days ago
99.6 % uptime
Today
ContentsTrack Operational
90 days ago
99.76 % uptime
Today
Xactware Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Xactware Classroom Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
99.75 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
99.77 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
100.0 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Operational
90 days ago
100.0 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Xactware ID (XID) Operational
90 days ago
100.0 % uptime
Today
KeyCode Manager Operational
90 days ago
100.0 % uptime
Today
XactRemodel Operational
90 days ago
99.73 % uptime
Today
Online Store Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Xactimate Online and XactContents Online Release - July 9 Jul 9, 2025 22:00 - Jul 10, 2025 00:00 MDT

The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, July 9th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 01, 2025 - 11:04 MDT

XactAnalysis Database Release - July 10 Jul 10, 2025 22:00 - Jul 11, 2025 00:00 MDT

The XactAnalysis Database release is planned on Thursday, July 10th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 01, 2025 - 11:07 MDT

Data Center Scheduled Maintenance July 12 Jul 12, 2025 22:00 - Jul 13, 2025 02:00 MDT

On Saturday, July 12, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 25, 2025 - 08:38 MDT

Data Center Scheduled Maintenance July 19 Jul 19, 2025 22:00 - Jul 20, 2025 02:00 MDT

On Saturday, July 19, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 30, 2025 - 14:01 MDT

Xactimate Online and XactContents Online Release - July 23 Jul 23, 2025 22:00 - Jul 24, 2025 00:00 MDT

The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, July 23th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 01, 2025 - 11:06 MDT

Data Center Scheduled Maintenance July 26 Jul 26, 2025 22:00 - Jul 27, 2025 02:00 MDT

On Saturday, July 26, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 25, 2025 - 08:39 MDT

Data Center Scheduled Maintenance August 9 Aug 9, 2025 22:00 - Aug 10, 2025 02:00 MDT

On Saturday, August 9, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 25, 2025 - 08:40 MDT

Data Center Scheduled Maintenance August 23 Aug 23, 2025 22:00 - Aug 24, 2025 02:00 MDT

On Saturday, August 23, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 25, 2025 - 08:41 MDT
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Restoration Manager and Punchlist Manager Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 MDT
Scheduled - On Wednesday, July 2, 2025, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property Estimating Solutions will be performing scheduled monthly maintenance patching. Users may experience intermittent service interruptions during this maintenance window.
Jun 26, 09:42 MDT
Resolved: We experienced issues with subscription renewals.
Resolved - This incident has been resolved.
Jul 2, 09:37 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 08:55 MDT
Investigating - We are currently investigating this issue.
Jul 2, 08:41 MDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved: We experienced an issue with Collaborations and Assignments being received.
Resolved - This incident has been resolved.
Jun 27, 11:06 MDT
Monitoring - After recycling the application servers, the issue has been resolved. Our technical team is actively monitoring the stability.
Jun 27, 10:57 MDT
Investigating - We are currently investigating this issue.
Jun 27, 10:23 MDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Xactimate Online and XactContents Online Release - June 24
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 11:54 MDT
Scheduled - The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, June 24th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Jun 24, 22:00 MDT
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Data Center Scheduled Maintenance June 21
Completed - The scheduled maintenance has been completed.
Jun 22, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:00 MDT
Scheduled - On Saturday, June 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
May 2, 12:55 MDT
← Incident History Powered by Atlassian Statuspage