All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.98 % uptime
Today
Main Site ? Operational
90 days ago
99.98 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
99.93 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.88 % uptime
Today
Main Site Operational
90 days ago
99.77 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
EstimateON Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
99.98 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
100.0 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punch List Manager ? Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Xactimate online and XactContents online Release - June 30 Jun 30, 20:00-22:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, June 30th between 8 PM and 10 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 10, 10:33 MDT
Data Center Scheduled Maintenance July 9 Jul 9, 22:00 - Jul 10, 02:00 MDT
On Saturday, July 9, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 24, 10:44 MDT
XactAnalysis Insights Release - July 13 Jul 13, 22:00 - Jul 14, 00:00 MDT
The XactAnalysis Insights release is planned on Wednesday, July 13th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jun 6, 07:42 MDT
XactAnalysis Database Release - July 13 Jul 13, 22:00 - Jul 14, 00:00 MDT
The XactAnalysis Database release is planned on Wednesday, July 13th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jun 6, 07:41 MDT
Data Center Scheduled Maintenance July 23 Jul 23, 22:00 - Jul 24, 02:00 MDT
On Saturday, July 23, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jun 24, 10:45 MDT
Xactimate online and XactContents online Release - July 28 Jul 28, 22:00 - Jul 29, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, July 28th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jun 6, 07:40 MDT
Past Incidents
Jun 30, 2022
Cloud applications are Currently Experiencing Issues Syncing Profiles and Loading Projects
Resolved - This incident has been resolved.
Jun 30, 14:59 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 13:45 MDT
Update - We are continuing to investigate this issue.
Jun 30, 11:17 MDT
Update - We are continuing to investigate this issue.
Jun 30, 11:06 MDT
Investigating - We are currently investigating this issue.
Jun 30, 10:35 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 30, 10:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 09:54 MDT
Investigating - We are currently investigating this issue.
Jun 30, 08:47 MDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022
Xactimate Desktop is having Intermittent Issues Syncing and Logging In
Resolved - This incident has been resolved.
Jun 28, 09:25 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 09:04 MDT
Investigating - We are currently investigating this issue.
Jun 28, 08:44 MDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022
Data Center Scheduled Maintenance June 25
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 MDT
Scheduled - On Saturday, June 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
May 17, 12:21 MDT
Jun 25, 2022
Jun 24, 2022
Xactimate online and XactContents online Release - June 23
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 MDT
Scheduled - The Xactimate online and XactContents online release is planned on Thursday, June 23rd between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
May 2, 08:24 MDT
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Unable to take photos during video collaboration in OneXperience
Resolved - This incident has been resolved.
Jun 21, 13:40 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 13:26 MDT
Investigating - We are currently investigating this issue.
Jun 21, 12:49 MDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022
Data Center Scheduled Maintenance June 18
Completed - The scheduled maintenance has been completed.
Jun 19, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 MDT
Scheduled - On Saturday, June 18, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
May 26, 15:35 MDT
Jun 18, 2022
Jun 17, 2022

No incidents reported.

Jun 16, 2022
XactAnalysis Database Release - June 15
Completed - The scheduled maintenance has been completed.
Jun 16, 00:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:00 MDT
Scheduled - The XactAnalysis Database release is planned on Wednesday, June 15th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
May 2, 08:26 MDT
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