All Systems Operational
XactAnalysis Operational
90 days ago
99.99 % uptime
Today
Main Site ? Operational
90 days ago
99.99 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.96 % uptime
Today
Main Site Operational
90 days ago
99.92 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
99.97 % uptime
Today
ContentsTrack Operational
90 days ago
99.97 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.88 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.96 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Operational
90 days ago
100.0 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Center XactAnalysis Migration Feb 11, 2023 21:00 - Feb 12, 2023 05:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 17, 2023 - 13:59 MST
Scheduled - The migration of XactAnalysis from our Western Data Center in Utah to Amazon’s AWS environment is scheduled between 9:00 p.m. Saturday, February 11, 2023 and 5:00 a.m. Sunday, February 12, 2023 MT.

During the migration XactAnalysis applications and services will be unavailable. Also, at times you might experience intermittent connection issues with other Property Estimating Solutions applications.

Please contact Property Estimating Solutions Support Services if you have any questions or concerns.

Thank you,
Property Estimating Solutions Support Services
eService Center / 1-800-710-9228

Dec 11, 2022 - 18:40 MST
Xactimate Online and XactContents Online Release - February 14 Feb 14, 2023 22:00 - Feb 15, 2023 00:00 MST
The Xactimate online and XactContents online release is planned on Tuesday, February14th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228

Posted on Jan 10, 2023 - 11:48 MST
Data Center Scheduled Maintenance February 25 Feb 25, 2023 22:00 - Feb 26, 2023 02:00 MST
On Saturday, February 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jan 19, 2023 - 15:29 MST
Xactimate Online and XactContents Online Release - March 7 Mar 7, 2023 22:00 - Mar 8, 2023 00:00 MST
The Xactimate online and XactContents online release is planned on Tuesday, March 7th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228

Posted on Feb 01, 2023 - 06:53 MST
Past Incidents
Feb 3, 2023

No incidents reported today.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 14:04 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 13:43 MST
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 13:39 MST
Jan 23, 2023

No incidents reported.

Jan 22, 2023
Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 MST
Scheduled - On Saturday, January 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Dec 11, 18:36 MST
Jan 21, 2023
Jan 20, 2023

No incidents reported.