All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.97 % uptime
Today
Main Site ? Operational
90 days ago
99.9 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.94 % uptime
Today
Main Site Operational
90 days ago
99.89 % uptime
Today
XWAdmin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
99.98 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Xactimate online and XactContents online Release - January 21 Jan 21, 22:00 - Jan 22, 00:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 5, 10:47 MST
Scheduled - The Xactimate online and XactContents online release is planned on Thursday, January 21st between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jan 5, 10:46 MST
Data Center Scheduled Maintenance January 23rd Jan 23, 22:00 - Jan 24, 02:00 MST
On Saturday, January 23rd, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Dec 18, 14:49 MST
XactAnalysis Database Release - February 25 Feb 25, 22:00 - Feb 26, 00:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 5, 10:52 MST
Scheduled - The XactAnalysis Database release is planned on Thursday, February 25th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jan 5, 10:51 MST
Past Incidents
Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Xactimate Online - Intermittent connection issues
Resolved - This incident has been resolved.
Jan 13, 20:18 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 20:11 MST
Investigating - We are currently investigating this issue.
Jan 13, 19:13 MST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Data Center Scheduled Maintenance January 9th
Completed - The scheduled maintenance has been completed.
Jan 10, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:00 MST
Scheduled - On Saturday, January 9th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Dec 8, 15:02 MST
Jan 9, 2021
Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021
XactAnalysis, Communication Services and EDI Web Services - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jan 4, 22:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 22:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 4, 16:33 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 4, 16:32 MST
Scheduled - On Monday, January 4th, between 10:00 p.m. and 10:30 p.m. Mountain Time, Xactware will be performing emergency maintenance. During this maintenance, the XactAnalysis application, Communication Services, and EDI Web Services will be unavailable.
Jan 4, 16:29 MST
Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.

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