All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.9 % uptime
Today
Main Site ? Operational
90 days ago
99.9 % uptime
Today
Management Reports Operational
90 days ago
99.92 % uptime
Today
Custom Reports Operational
90 days ago
99.92 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.92 % uptime
Today
Insights ? Operational
90 days ago
99.85 % uptime
Today
Dashboard Reports Operational
90 days ago
99.92 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.95 % uptime
Today
Main Site Operational
90 days ago
99.91 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
99.98 % uptime
Today
ContentsTrack Operational
90 days ago
99.98 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
99.93 % uptime
Today
eService Center Operational
90 days ago
99.92 % uptime
Today
Online Training Center Operational
90 days ago
99.98 % uptime
Today
Billing Account Management Operational
90 days ago
99.98 % uptime
Today
XactPRM Operational
90 days ago
99.98 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
EstimateON Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.94 % uptime
Today
Inspection Manager ? Operational
90 days ago
99.94 % uptime
Today
Punch List Manager ? Operational
90 days ago
99.94 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
XactAnalysis Database Release - May 19 May 19, 22:00 - May 20, 00:00 MDT
The XactAnalysis Database release is planned on Thursday, May 19th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 1, 07:56 MDT
Data Center Scheduled Maintenance May 21 May 21, 22:00 - May 22, 02:00 MDT
On Saturday, May 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Apr 26, 09:20 MDT
XactAnalysis Insights Release - May 25 May 25, 22:00 - May 26, 00:00 MDT
The XactAnalysis Insights release is planned on Wednesday, May 25th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 2, 08:28 MDT
Xactimate online and XactContents online Release - May 26 May 26, 22:00 - May 27, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, May 26th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 1, 07:53 MDT
Data Center Scheduled Maintenance June 4 Jun 4, 22:00 - Jun 5, 02:00 MDT
On Saturday, June 4, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 17, 12:17 MDT
XactAnalysis Database Release - June 15 Jun 15, 22:00 - Jun 16, 00:00 MDT
The XactAnalysis Database release is planned on Wednesday, June 15th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 2, 08:26 MDT
Xactimate online and XactContents online Release - June 23 Jun 23, 22:00 - Jun 24, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, June 23rd between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 2, 08:24 MDT
Data Center Scheduled Maintenance June 25 Jun 25, 22:00 - Jun 26, 02:00 MDT
On Saturday, June 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 17, 12:21 MDT
Xactimate online and XactContents online Release - June 30 Jun 30, 20:00-22:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, June 30th between 8 PM and 10 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on May 10, 10:33 MDT
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Data Center Scheduled Maintenance May 7
Completed - The scheduled maintenance has been completed.
May 8, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 MDT
Scheduled - On Saturday, May 7, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Apr 22, 13:32 MDT
May 7, 2022
May 6, 2022

No incidents reported.

May 5, 2022
XactAnalysis Insights Release - May 4
Completed - The scheduled maintenance has been completed.
May 5, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 MDT
Scheduled - The XactAnalysis Insights release is planned on Wednesday, May 4th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Apr 1, 07:57 MDT
May 4, 2022
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