Xactware Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

XactAnalysis Operational

90 days ago

99.99 % uptime

Today

Main Site Operational

90 days ago

99.99 % uptime

Today

Management Reports Operational

90 days ago

100.0 % uptime

Today

Custom Reports Operational

90 days ago

100.0 % uptime

Today

Ad-hoc Reports Operational

90 days ago

100.0 % uptime

Today

Insights Operational

90 days ago

100.0 % uptime

Today

Dashboard Reports Operational

90 days ago

100.0 % uptime

Today

Xactimate / XactContents online Operational

90 days ago

99.96 % uptime

Today

Main Site Operational

90 days ago

99.92 % uptime

Today

Property Estimating Admin Operational

90 days ago

100.0 % uptime

Today

ClaimXperience Operational

90 days ago

99.97 % uptime

Today

ContentsTrack Operational

90 days ago

99.97 % uptime

Today

Claims Backend Services Operational

90 days ago

100.0 % uptime

Today

90 days ago

100.0 % uptime

Today

Images / Photos Operational

90 days ago

100.0 % uptime

Today

Communication services Operational

90 days ago

100.0 % uptime

Today

Contents Pricing Operational

90 days ago

100.0 % uptime

Today

EDI Web Services Operational

90 days ago

100.0 % uptime

Today

Xactware.com Operational

90 days ago

100.0 % uptime

Today

eService Center Operational

90 days ago

99.88 % uptime

Today

Online Training Center Operational

90 days ago

100.0 % uptime

Today

Billing Account Management Operational

90 days ago

100.0 % uptime

Today

XactPRM Operational

90 days ago

100.0 % uptime

Today

XactPRM Backend Services Operational

90 days ago

100.0 % uptime

Today

XR Lite Operational

90 days ago

100.0 % uptime

Today

Pricing Operational

90 days ago

100.0 % uptime

Today

Pricing Data Service Operational

90 days ago

100.0 % uptime

Today

Price List Editor Operational

90 days ago

100.0 % uptime

Today

XactPricing Tools Operational

90 days ago

100.0 % uptime

Today

Direct Supplier Operational

90 days ago

100.0 % uptime

Today

OneXperience Operational

90 days ago

100.0 % uptime

Today

Contents Collaboration Operational

90 days ago

100.0 % uptime

Today

Restoration Manager Operational

90 days ago

99.96 % uptime

Today

Inspection Manager Operational

90 days ago

100.0 % uptime

Today

Punchlist Manager Operational

90 days ago

100.0 % uptime

Today

PropertyPresWizard (PPW) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Data Center XactAnalysis Migration Feb 11, 2023 21:00 - Feb 12, 2023 05:00 MST

Update - We will be undergoing scheduled maintenance during this time.
Jan 17, 2023 - 13:59 MST

Scheduled - The migration of XactAnalysis from our Western Data Center in Utah to Amazon’s AWS environment is scheduled between 9:00 p.m. Saturday, February 11, 2023 and 5:00 a.m. Sunday, February 12, 2023 MT.

During the migration XactAnalysis applications and services will be unavailable. Also, at times you might experience intermittent connection issues with other Property Estimating Solutions applications.

Please contact Property Estimating Solutions Support Services if you have any questions or concerns.

Thank you,
Property Estimating Solutions Support Services
eService Center / 1-800-710-9228
Dec 11, 2022 - 18:40 MST

Xactimate Online and XactContents Online Release - February 14 Feb 14, 2023 22:00 - Feb 15, 2023 00:00 MST

The Xactimate online and XactContents online release is planned on Tuesday, February14th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jan 10, 2023 - 11:48 MST

Data Center Scheduled Maintenance February 25 Feb 25, 2023 22:00 - Feb 26, 2023 02:00 MST

On Saturday, February 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jan 19, 2023 - 15:29 MST

Xactimate Online and XactContents Online Release - March 7 Mar 7, 2023 22:00 - Mar 8, 2023 00:00 MST

The Xactimate online and XactContents online release is planned on Tuesday, March 7th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Feb 01, 2023 - 06:53 MST

Past Incidents

Feb 3, 2023

No incidents reported today.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

We are currently experiencing a Partial Outage within XactNet Systems.

Resolved - This incident has been resolved.
Jan 24, 14:04 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 13:43 MST

Identified - The issue has been identified and a fix is being implemented.
Jan 24, 13:39 MST

Jan 23, 2023

No incidents reported.

Jan 22, 2023

Data Center Scheduled Maintenance January 21

Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 MST

Scheduled - On Saturday, January 21, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Dec 11, 18:36 MST

Jan 21, 2023

Jan 20, 2023

No incidents reported.

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