All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.97 % uptime
Today
Main Site ? Operational
90 days ago
99.97 % uptime
Today
Management Reports Operational
90 days ago
99.97 % uptime
Today
Custom Reports Operational
90 days ago
99.97 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.97 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.96 % uptime
Today
Main Site Operational
90 days ago
99.95 % uptime
Today
XWAdmin Operational
90 days ago
99.97 % uptime
Today
ClaimXperience Operational
90 days ago
99.98 % uptime
Today
ContentsTrack Operational
90 days ago
99.97 % uptime
Today
Claims Backend Services Operational
90 days ago
99.97 % uptime
Today
Login ? Operational
90 days ago
99.97 % uptime
Today
Images / Photos ? Operational
90 days ago
99.97 % uptime
Today
Comm Operational
90 days ago
99.97 % uptime
Today
Contents Pricing ? Operational
90 days ago
99.97 % uptime
Today
EDI Web Services Operational
90 days ago
99.97 % uptime
Today
Xactware.com Operational
90 days ago
99.97 % uptime
Today
eService Center Operational
90 days ago
99.97 % uptime
Today
Online Training Center Operational
90 days ago
99.97 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Connect Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Data Center Scheduled Maintenance July 11 Jul 11, 22:00 - Jul 12, 02:00 MDT
On Saturday, July 11, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Jun 19, 17:20 MDT
Data Center Scheduled Maintenance July 25 Jul 25, 22:00 - Jul 26, 02:00 MDT
On Saturday, July 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Jun 19, 17:24 MDT
Xactimate online and XactContents online Release - July 30 Jul 30, 22:00 - Jul 31, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, July 30th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 2, 08:46 MDT
XactAnalysis Database Release - August 13 Aug 13, 22:00 - Aug 14, 00:00 MDT
The XactAnalysis Database release is planned on Thursday, August 13th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jun 4, 12:01 MDT
Xactimate online and XactContents online Release - August 27 Aug 27, 22:00 - Aug 28, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, August 27th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 2, 08:48 MDT
Past Incidents
Jul 3, 2020

No incidents reported today.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020
Xactware Online Store - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 12:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:30 MDT
Scheduled - The Xactware Online Store scheduled maintenance is planned on Saturday, June 27th between 6:30 AM and 12 PM Mountain Time. During this time Xactware Online Store will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jun 24, 13:39 MDT
Jun 26, 2020
Xactimate online and XactContents online Release - June 25
Completed - The scheduled maintenance has been completed.
Jun 26, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 MDT
Scheduled - The Xactimate online and XactContents online release is planned on Thursday, June 25th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jun 4, 11:58 MDT
Jun 25, 2020
Jun 24, 2020

No incidents reported.

Jun 23, 2020
Xactimate online/XactContents online and Xactimate Desktop(X1) having intermittent connection issues with XactAnalysis
Resolved - This incident has been resolved.
Jun 23, 16:55 MDT
Investigating - We are currently investigating this issue.
Jun 23, 16:16 MDT
Jun 22, 2020

No incidents reported.

Jun 21, 2020
Data Center Scheduled Maintenance June 20
Completed - The scheduled maintenance has been completed.
Jun 21, 02:05 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:03 MDT
Scheduled - On Saturday, June 20, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Jun 19, 17:27 MDT
Jun 20, 2020
Jun 19, 2020

No incidents reported.

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