All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
100.0 % uptime
Today
Main Site ? Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.98 % uptime
Today
Main Site Operational
90 days ago
99.97 % uptime
Today
XWAdmin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
99.96 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Connect Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
XactAnalysis Database Release - August 13 Aug 13, 22:00 - Aug 14, 00:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 1, 22:57 MDT
Scheduled - The XactAnalysis Database release is planned on Thursday, August 13th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jun 4, 12:01 MDT
Data Center Scheduled Maintenance August 15 Aug 15, 22:00 - Aug 16, 02:00 MDT
On Saturday, August 15th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Aug 5, 15:53 MDT
Data Center Scheduled Maintenance August 22 Aug 22, 22:00 - Aug 23, 02:00 MDT
On Saturday, August 22nd, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Jul 13, 18:50 MDT
Xactimate online and XactContents online Release - August 27 Aug 27, 22:00 - Aug 28, 00:00 MDT
The Xactimate online and XactContents online release is planned on Thursday, August 27th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Jul 2, 08:48 MDT
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020
Xactware Online Store - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 22:02 MDT
Scheduled - The Xactware Online Store scheduled maintenance is planned on Saturday, August 8th between 10:00 PM and 12:00 AM Mountain Time. During this time Xactware Online Store will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,
Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Aug 3, 17:58 MDT
Aug 8, 2020
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Data Center Scheduled Maintenance - August 1
Completed - The scheduled maintenance has been completed.
Aug 2, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 MDT
Scheduled - On Saturday, August 1st, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Jul 13, 18:48 MDT
Aug 1, 2020
Contents Collaboration update
Completed - The scheduled maintenance has been completed.
Aug 1, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:00 MDT
Scheduled - Due to server maintenance migration, Contents Collaboration will experience downtime from 11:00 p.m. MT on Friday, July 31 until 4:00 a.m. MT on Saturday, August 1.

Contact Xactware Support Services at 1-800-710-9228 if you have any questions or concerns.
Jul 21, 14:04 MDT
Jul 31, 2020
Xactimate online and XactContents online Release - July 30
Completed - The scheduled maintenance has been completed.
Jul 31, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:00 MDT
Scheduled - The Xactimate online and XactContents online release is planned on Thursday, July 30th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Jul 2, 08:46 MDT
Jul 30, 2020
ClaimXperience - We are currently experiencing intermittent issues with creating and completing media sheets
Resolved - This incident has been resolved.
Jul 30, 14:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 13:56 MDT
Update - We are continuing to investigate this issue.
Jul 30, 13:19 MDT
Investigating - We are currently investigating this issue.
Jul 30, 13:19 MDT
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

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