All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.93 % uptime
Today
Main Site ? Operational
90 days ago
99.88 % uptime
Today
Management Reports Operational
90 days ago
99.92 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.92 % uptime
Today
Insights ? Operational
90 days ago
99.92 % uptime
Today
Dashboard Reports Operational
90 days ago
99.92 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.88 % uptime
Today
Main Site Operational
90 days ago
99.76 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
99.97 % uptime
Today
Xactware Classroom Operational
90 days ago
99.98 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
99.91 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Operational
90 days ago
99.91 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Data Center Scheduled Maintenance April 1 Apr 1, 2023 22:00 - Apr 2, 2023 02:00 MDT
On Saturday, April 1, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 14, 2023 - 10:12 MDT
Xactimate Online and XactContents Online Release - April 4 Apr 4, 2023 22:00 - Apr 5, 2023 00:00 MDT
The release is planned for Xactimate services supporting Xactimate online and XactContents online on Tuesday, April 4th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Mar 08, 2023 - 07:44 MST
Data Center Scheduled Maintenance April 8 Apr 8, 2023 22:00 - Apr 9, 2023 02:00 MDT
On Saturday, April 8, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 14, 2023 - 10:14 MDT
Data Center Scheduled Maintenance April 15 Apr 15, 2023 22:00 - Apr 16, 2023 02:00 MDT
On Saturday, April 15, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 14, 2023 - 10:15 MDT
Data Center Scheduled Maintenance April 22 Apr 22, 2023 22:00 - Apr 23, 2023 02:00 MDT
On Saturday, April 22, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Mar 14, 2023 - 10:16 MDT
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023
Identity Server - Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 31, 00:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:01 MDT
Scheduled - On Thursday, March 30 between 10:00 p.m. and 12:00 a.m. Mountain Time, the Verisk Property Estimating Solutions will be performing scheduled maintenance. During this period, users will be unable to access all the Verisk Property Estimating Solutions applications intermittently.

Please contact the Verisk Property Estimating Solutions Support Services if you have any questions or concerns.

Thank you,
Verisk Property Estimating Solutions Support Services
1-800-710-9228
Mar 16, 11:31 MDT
Mar 30, 2023
Mar 29, 2023
We are currently experiencing Issues logging into and operating Xactimate
Resolved - This incident has been resolved.
Mar 29, 13:14 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 12:38 MDT
Update - The login issues with the Xactimate applications have been resolved. Currently, the Verisk IT teams are troubleshooting to the slowness issues in the applications.
Mar 29, 11:30 MDT
Investigating - We are currently investigating this issue.
Mar 29, 08:11 MDT
Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023
Data Center Scheduled Maintenance March 25
Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 MDT
Scheduled - On Saturday, March 25, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Mar 7, 11:29 MST
Mar 25, 2023
Mar 24, 2023

No incidents reported.

Mar 23, 2023
Unable to access Punchlist Manager and Restoration Manager
Resolved - This incident has been resolved.
Mar 23, 15:32 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 14:35 MDT
Investigating - We are currently investigating this issue.
Mar 23, 13:47 MDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Data Center Scheduled Maintenance March 18
Completed - The scheduled maintenance has been completed.
Mar 19, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:01 MDT
Scheduled - On Saturday, March 18, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Feb 14, 14:23 MST
Mar 18, 2023
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