All Systems Operational
XactAnalysis Operational
90 days ago
99.97 % uptime
Today
Main Site ? Operational
90 days ago
99.9 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.98 % uptime
Today
Main Site Operational
90 days ago
99.96 % uptime
Today
XWAdmin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
100.0 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Online Training Center Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Center Scheduled Maintenance March 13th Mar 13, 22:00 - Mar 14, 03:00 MST
On Saturday, March 13th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Feb 16, 13:46 MST
Data Center Scheduled Maintenance March 20th Mar 20, 22:00 - Mar 21, 02:00 MST
On Saturday, March 20th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Feb 24, 11:47 MST
The Xactimate online and XactContents online release is planned on Thursday, March 25th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Feb 1, 12:22 MST
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 MST
Scheduled - On Saturday, February 20th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Jan 20, 22:15 MST
Feb 20, 2021
Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Resolved - This incident has been resolved.
Feb 16, 22:30 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 22:14 MST
Investigating - We are currently investigating this issue.
Feb 16, 22:00 MST
Feb 15, 2021

No incidents reported.

Feb 14, 2021
Completed - The scheduled maintenance has been completed.
Feb 14, 02:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 MST
Scheduled - On Saturday, February 13th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Jan 20, 22:13 MST
Feb 13, 2021