All Systems Operational
Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
90 days ago
99.94 % uptime
Today
Main Site ? Operational
90 days ago
99.83 % uptime
Today
Management Reports Operational
90 days ago
99.97 % uptime
Today
Custom Reports Operational
90 days ago
99.97 % uptime
Today
Ad-hoc Reports Operational
90 days ago
99.97 % uptime
Today
Insights ? Operational
90 days ago
99.97 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.85 % uptime
Today
Main Site Operational
90 days ago
99.72 % uptime
Today
XWAdmin Operational
90 days ago
99.97 % uptime
Today
ClaimXperience Operational
90 days ago
99.34 % uptime
Today
ContentsTrack Operational
90 days ago
99.87 % uptime
Today
Claims Backend Services Operational
90 days ago
99.84 % uptime
Today
Login ? Operational
90 days ago
99.87 % uptime
Today
Images / Photos ? Operational
90 days ago
99.87 % uptime
Today
Communication services ? Operational
90 days ago
99.87 % uptime
Today
Contents Pricing ? Operational
90 days ago
99.87 % uptime
Today
EDI Web Services Operational
90 days ago
99.73 % uptime
Today
Xactware.com Operational
90 days ago
99.87 % uptime
Today
eService Center Operational
90 days ago
99.87 % uptime
Today
Online Training Center Operational
90 days ago
99.87 % uptime
Today
Billing Account Management Operational
90 days ago
99.87 % uptime
Today
XactPRM Operational
90 days ago
99.87 % uptime
Today
XactPRM Backend Services Operational
90 days ago
99.87 % uptime
Today
EstimateON Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
99.85 % uptime
Today
Pricing Data Service Operational
90 days ago
99.87 % uptime
Today
Price List Editor Operational
90 days ago
99.79 % uptime
Today
XactPricing Tools Operational
90 days ago
99.87 % uptime
Today
Direct Supplier Operational
90 days ago
99.87 % uptime
Today
OneXperience Operational
90 days ago
99.87 % uptime
Today
Contents Collaboration ? Operational
90 days ago
99.87 % uptime
Today
Restoration Manager ? Operational
90 days ago
98.69 % uptime
Today
Inspection Manager ? Operational
90 days ago
98.74 % uptime
Today
Punch List Manager ? Operational
90 days ago
98.46 % uptime
Today
PPW Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Xactimate online and XactContents online Release - April 29 Apr 29, 22:00 - Apr 30, 00:00 MDT
The Xactimate online and XactContents online release is planned on Tuesday, April 29th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 5, 13:45 MDT
Data Center Scheduled Maintenance May 1st May 1, 22:00 - May 2, 02:00 MDT
On Saturday, May 1st, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Apr 16, 12:48 MDT
XactAnalysis Insights Release - May 5 May 5, 22:00 - May 6, 00:00 MDT
The XactAnalysis Insights release is planned on Wednesday, May 5th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 5, 14:53 MDT
Data Center Scheduled Maintenance May 15 May 15, 22:00 - May 16, 02:00 MDT
On Saturday, May 15th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Posted on Apr 16, 12:49 MDT
XactAnalysis Database Release - May 20 May 20, 22:00 - May 21, 00:00 MDT
The XactAnalysis Database release is planned on Thursday, May 20th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 5, 14:38 MDT
XactAnalysis Insights Release - May 26 May 26, 22:00 - May 27, 00:00 MDT
The XactAnalysis Insights release is planned on Wednesday, May 26th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 5, 14:54 MDT
Xactimate online and XactContents online Release - May 27 May 27, 22:00 - May 28, 00:00 MDT
The Xactimate online and XactContents online release is planned on Tuesday, May 27th between 10 PM and 12 AM Mountain Time. During this time Xactimate online and XactContents online will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Posted on Apr 5, 13:45 MDT
Past Incidents
Apr 17, 2021

No incidents reported today.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
XactAnalysis Insights Release - April 14
Completed - The scheduled maintenance has been completed.
Apr 15, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 MDT
Scheduled - The XactAnalysis Insights release is planned on Wednesday, April 14th between 10 PM and 12 AM Mountain Time. During this time XactAnalysis Insights will be unavailable.

Please contact Xactware Support Services if you have any questions or concerns.

Thank you,

Xactware Support Services
https://eservice.xactware.com / 1-800-710-9228
Apr 5, 14:52 MDT
Apr 14, 2021
We are currently experiencing issues with connecting and generating reports in Xactimate Online and XactContents Online
Resolved - This incident has been resolved.
Apr 14, 14:31 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 14:16 MDT
Investigating - We are currently investigating this issue.
Apr 14, 13:20 MDT
We are currently experiencing intermittent issues using QuickSearch with XactAnalysis
Resolved - This incident has been resolved.
Apr 14, 11:18 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 10:58 MDT
Investigating - A current workaround is using Advanced Search. We are currently investigating the issue now.
Apr 14, 09:00 MDT
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021
Data Center Scheduled Maintenance April 10th
Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:01 MDT
Scheduled - On Saturday, April 10th, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Mar 25, 08:58 MDT
Apr 10, 2021
Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
We currently experiencing slowness issues within Xactimate Desktop (X1)
Resolved - This incident has been resolved.
Apr 7, 20:36 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 20:15 MDT
Investigating - We are currently investigating this issue.
Apr 7, 19:51 MDT
Apr 6, 2021
We are currently experiencing intermittent issues within Xactimate Desktop (X1).
Resolved - This incident has been resolved.
Apr 6, 10:03 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 09:13 MDT
Investigating - We are currently investigating this issue.
Apr 6, 09:00 MDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021
Data Center Scheduled Maintenance April 3rd
Completed - The scheduled maintenance has been completed.
Apr 4, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 MDT
Scheduled - On Saturday, April 3rd, between 10:00 p.m. and 2:00 a.m. Mountain Time, Xactware will be performing scheduled maintenance. During this maintenance, Xactware applications and services will be unavailable.
Mar 11, 08:26 MST
Apr 3, 2021
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