All Systems Operational

Uptime over the past 90 days. View historical uptime.
XactAnalysis Operational
Main Site Operational
Management Reports Operational
Custom Reports Operational
Ad-hoc Reports Operational
Insights Operational
Dashboard Reports Operational
Xactimate / XactContents online Operational
Main Site Operational
Property Estimating Admin Operational
ClaimXperience Operational
ContentsTrack Operational
Xactware Backend Services Operational
Login Operational
Images / Photos Operational
Communication services Operational
Contents Pricing Operational
EDI Web Services Operational
Xactware.com Operational
eService Center Operational
Xactware Classroom Operational
Billing Account Management Operational
XactPRM Operational
XactPRM Backend Services Operational
XR Lite Operational
Pricing Operational
Pricing Data Service Operational
Price List Editor Operational
XactPricing Tools Operational
Direct Supplier Operational
OneXperience Operational
Contents Collaboration Operational
Restoration Manager Operational
Inspection Manager Operational
Punchlist Manager Operational
PropertyPresWizard (PPW) Operational
Xactware ID (XID) Operational
KeyCode Manager Operational
XactRemodel Operational
Online Store Operational
XactInsights Operational
Xactimate Mobile Operational
Benchmark Operational
Respond MAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Data Center Scheduled Maintenance September 12 Sep 12, 2026 22:00 - Sep 13, 2026 02:00 MDT

On Saturday, September 12, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jul 21, 2026 - 07:15 MDT

Data Center Scheduled Maintenance September 19 Sep 19, 2026 22:00 - Sep 20, 2026 02:00 MDT

On Saturday, September 19, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Aug 21, 2026 - 13:27 MDT

Data Center Scheduled Maintenance September 26 Sep 26, 2026 22:00 - Sep 27, 2026 02:00 MDT

On Saturday, September 26, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Jul 21, 2026 - 07:16 MDT

Data Center Scheduled Maintenance October 10 Oct 10, 2026 22:00 - Oct 11, 2026 02:00 MDT

On Saturday, October 10, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Aug 17, 2026 - 10:09 MDT

Data Center Scheduled Maintenance October 24 Oct 24, 2026 22:00 - Oct 25, 2026 02:00 MDT

On Saturday, October 24, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Aug 17, 2026 - 10:10 MDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Restoration Manager, Inspection Manager and Punchlist Manager Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 MDT
Scheduled - On Wednesday, September 9, 2026, between 8:00 PM and 10:00 PM Mountain Time, Verisk Property & Restoration Solutions will be performing infrastructure maintenance. Users may experience intermittent service interruptions during this maintenance window.
Sep 3, 14:26 MDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Resolved: We experienced issues creating valuations in Xactimate Online.
Resolved - Our technical teams have successfully deployed the fix to address the issue impacting valuation creation in Xactimate Online. The impacted functionality has been restored and customers are now able to create valuations successfully. Thank you for your understanding.
Sep 6, 12:07 MDT
Update - Our technical teams are currently working to implement the identified solution in the non-production environment, where it will undergo thorough validation and testing to ensure the fix addresses the issue. Once the solution has been successfully validated in non-production, we will proceed with implementing the fix in the production environment. We will continue to monitor the progress closely and provide further updates as we move toward restoring full functionality.
Sep 6, 11:05 MDT
Identified - We have identified the underlying cause of the disruption affecting valuation creation in Xactimate Online. Our technical teams are actively working to implement and validate a solution to restore full functionality as quickly as possible. Thank you for your patience and understanding while we work to resolve this issue.
Sep 6, 09:58 MDT
Investigating - We are currently experiencing issues creating valuations in Xactimate Online. Our technical teams are actively working to identify the cause and resolve the issue. We will provide further updates as more information becomes available.
Sep 6, 09:17 MDT

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Restoration Manager and Punchlist Manager Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 MDT
Scheduled - On Wednesday, September 2, 2026, between 8:00 pm and 10:00 pm Mountain Time, Verisk Property & Restoration Solution will be performing scheduled monthly maintenance patching. Users may experience intermittent service interruptions during this maintenance window.
Aug 25, 08:59 MDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Resolved: We experienced connectivity issues in Xactimate desktop(X1) and Xactimate online.
Resolved - Our technical team has identified the underlying cause of the high database connection issue and implemented a fix. The applications are now working as expected. Thank you for your patience and understanding.
Aug 28, 11:56 MDT
Investigating - Our technical teams are actively investigating and working to identify the root cause of the connectivity issues affecting Xactimate desktop(X1) and Xactimate online. We will provide further updates as soon as additional information becomes available.
Aug 28, 10:45 MDT
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