Data Center Emergency Maintenance January 24
Scheduled Maintenance Report for Xactware
Completed
The scheduled maintenance has been completed.
Posted Jan 25, 2020 - 00:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2020 - 22:01 MST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 23, 2020 - 16:12 MST
Scheduled
On Friday, January 24, 10:00 p.m. to Saturday, January 25, 12:00 a.m. Mountain Time, Xactware will be performing Emergency maintenance to remediate the Microsoft and Citrix vulnerabilities. During this time frame, Xactware applications and services should be available, but you may experience an intermittent outage.
Posted Jan 23, 2020 - 15:17 MST
This scheduled maintenance affected: Claims Backend Services (Login, Images / Photos, Communication services, Contents Pricing, EDI Web Services), XactAnalysis (Main Site, Management Reports, Custom Reports, Ad-hoc Reports), Pricing (Pricing Data Service, Price List Editor, XactPricing Tools, Direct Supplier), Xactimate / XactContents online (Main Site, Property Estimating Admin), and ClaimXperience, ContentsTrack, Xactware.com, eService Center, Xactware Classroom, Billing Account Management, XactPRM, XactPRM Backend Services.