Update - The Xactimate online and desktop (X1) application's database recently experienced high load but has since returned to normal. The IT team and AWS vendor are investigating the cause, while we monitor the system's stability closely.
Mar 28, 2024 - 15:55 MDT
Investigating - Our Verisk IT team and AWS vendor are actively investigating the Xactimate online and desktop(X1) disruption and appreciate your patience as we work to identify the root cause.
Mar 28, 2024 - 15:43 MDT
XactAnalysis
Operational
90 days ago
99.99
% uptime
Today
Main Site
?
Operational
90 days ago
99.97
% uptime
Today
Management Reports
Operational
90 days ago
100.0
% uptime
Today
Custom Reports
Operational
90 days ago
100.0
% uptime
Today
Ad-hoc Reports
Operational
90 days ago
100.0
% uptime
Today
Insights
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard Reports
Operational
90 days ago
100.0
% uptime
Today
Xactimate / XactContents online
Operational
90 days ago
99.84
% uptime
Today
Main Site
Operational
90 days ago
99.68
% uptime
Today
Property Estimating Admin
Operational
90 days ago
100.0
% uptime
Today
ClaimXperience
Operational
90 days ago
99.99
% uptime
Today
ContentsTrack
Operational
90 days ago
100.0
% uptime
Today
Claims Backend Services
Operational
90 days ago
100.0
% uptime
Today
Login
?
Operational
90 days ago
100.0
% uptime
Today
Images / Photos
?
Operational
90 days ago
100.0
% uptime
Today
Communication services
?
Operational
90 days ago
100.0
% uptime
Today
Contents Pricing
?
Operational
90 days ago
100.0
% uptime
Today
EDI Web Services
Operational
90 days ago
100.0
% uptime
Today
Xactware.com
Operational
90 days ago
100.0
% uptime
Today
eService Center
Operational
90 days ago
100.0
% uptime
Today
Xactware Classroom
Operational
90 days ago
99.98
% uptime
Today
Billing Account Management
Operational
90 days ago
100.0
% uptime
Today
XactPRM
Operational
90 days ago
100.0
% uptime
Today
XactPRM Backend Services
Operational
90 days ago
100.0
% uptime
Today
XR Lite
Operational
90 days ago
100.0
% uptime
Today
Pricing
Operational
90 days ago
100.0
% uptime
Today
Pricing Data Service
Operational
90 days ago
100.0
% uptime
Today
Price List Editor
Operational
90 days ago
100.0
% uptime
Today
XactPricing Tools
Operational
90 days ago
100.0
% uptime
Today
Direct Supplier
Operational
90 days ago
100.0
% uptime
Today
OneXperience
Operational
90 days ago
100.0
% uptime
Today
Contents Collaboration
?
Operational
90 days ago
100.0
% uptime
Today
Restoration Manager
?
Operational
90 days ago
100.0
% uptime
Today
Inspection Manager
?
Operational
90 days ago
100.0
% uptime
Today
Punchlist Manager
?
Operational
90 days ago
100.0
% uptime
Today
PropertyPresWizard (PPW)
?
Operational
90 days ago
100.0
% uptime
Today
Xactware ID (XID)
Operational
90 days ago
100.0
% uptime
Today
KeyCode Manager
Operational
90 days ago
100.0
% uptime
Today
XactRemodel
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Saturday, April 6, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Mar 13, 2024 - 12:15 MDT
On Saturday, April 13, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Dec 04, 2023 - 08:43 MST
On Saturday, April 27, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Dec 04, 2023 - 08:44 MST
On Saturday, May 11, 2024 between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Jan 08, 2024 - 06:41 MST
On Saturday, May 18, 2024 between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Jan 08, 2024 - 06:42 MST
On Saturday, June 8, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Feb 05, 2024 - 07:54 MST
On Saturday, June 22, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable. Posted on
Feb 05, 2024 - 07:55 MST
Completed -
The scheduled maintenance has been completed.
Mar 27, 00:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 MDT
Scheduled -
The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, March 26th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.
Please contact Verisk Support Services if you have any questions or concerns.
Completed -
The scheduled maintenance has been completed.
Mar 24, 02:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 MDT
Scheduled -
On Saturday, March 23, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Nov 1, 09:42 MDT