All Systems Operational
XactAnalysis Operational
90 days ago
99.99 % uptime
Today
Main Site ? Operational
90 days ago
99.97 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Ad-hoc Reports Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Xactimate / XactContents online Operational
90 days ago
99.94 % uptime
Today
Main Site Operational
90 days ago
99.89 % uptime
Today
Property Estimating Admin Operational
90 days ago
100.0 % uptime
Today
ClaimXperience Operational
90 days ago
100.0 % uptime
Today
ContentsTrack Operational
90 days ago
100.0 % uptime
Today
Claims Backend Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Images / Photos ? Operational
90 days ago
100.0 % uptime
Today
Communication services ? Operational
90 days ago
100.0 % uptime
Today
Contents Pricing ? Operational
90 days ago
100.0 % uptime
Today
EDI Web Services Operational
90 days ago
100.0 % uptime
Today
Xactware.com Operational
90 days ago
99.99 % uptime
Today
eService Center Operational
90 days ago
100.0 % uptime
Today
Xactware Classroom Operational
90 days ago
100.0 % uptime
Today
Billing Account Management Operational
90 days ago
100.0 % uptime
Today
XactPRM Operational
90 days ago
100.0 % uptime
Today
XactPRM Backend Services Operational
90 days ago
100.0 % uptime
Today
XR Lite Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Pricing Data Service Operational
90 days ago
100.0 % uptime
Today
Price List Editor Operational
90 days ago
100.0 % uptime
Today
XactPricing Tools Operational
90 days ago
100.0 % uptime
Today
Direct Supplier Operational
90 days ago
100.0 % uptime
Today
OneXperience Operational
90 days ago
100.0 % uptime
Today
Contents Collaboration ? Operational
90 days ago
100.0 % uptime
Today
Restoration Manager ? Operational
90 days ago
100.0 % uptime
Today
Inspection Manager ? Operational
90 days ago
100.0 % uptime
Today
Punchlist Manager ? Operational
90 days ago
100.0 % uptime
Today
PropertyPresWizard (PPW) ? Operational
90 days ago
100.0 % uptime
Today
Xactware ID (XID) Operational
90 days ago
100.0 % uptime
Today
KeyCode Manager Operational
90 days ago
100.0 % uptime
Today
XactRemodel Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Center Scheduled Maintenance June 22 Jun 22, 2024 22:00 - Jun 23, 2024 02:00 MDT
On Saturday, June 22, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on Feb 05, 2024 - 07:55 MST
Xactimate Online and XactContents Online Release - June 25 Jun 25, 2024 22:00 - Jun 26, 2024 00:00 MDT
The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, June 25th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228

Posted on Jun 17, 2024 - 07:45 MDT
Data Center Scheduled Maintenance July 13 Jul 13, 2024 22:00 - Jul 14, 2024 02:00 MDT
On Saturday, July 13, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 21, 2024 - 09:02 MDT
Data Center Scheduled Maintenance July 27 Jul 27, 2024 22:00 - Jul 28, 2024 02:00 MDT
On Saturday, July 27, between 10:00 p.m. and 2:00 a.m. Mountain Time, Verisk will perform scheduled maintenance. During this maintenance, Verisk applications and services in the "Components affected" section below will be unavailable.
Posted on May 21, 2024 - 09:03 MDT
Xactimate Online and XactContents Online Release - July 30 Jul 30, 2024 22:00 - Jul 31, 2024 00:00 MDT
The release is planned for Xactimate services supporting Xactimate Online and XactContents Online on Tuesday, July 30th between 10 PM and 12 AM Mountain Time. During this time Xactimate online will be unavailable.

Please contact Verisk Support Services if you have any questions or concerns.

Thank you,

Verisk Support Services
https://eservice.xactware.com / 1-800-710-9228

Posted on Jun 17, 2024 - 07:46 MDT
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024
Resolved - The patch deployed today was rolled back to temporarily fix the issue. Service has been fully restored for XactRemodel. We appreciate your patience during this time.
Jun 17, 18:17 MDT
Investigating - We are currently investigating an issue involving reports unable to generate and displaying an error in XactRemodel.
Jun 17, 18:03 MDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:30 MDT
Scheduled - On Saturday, June 15, 2024 between 12:30 am and 1:30 am Mountain Time, Verisk Property Estimating Solutions will be performing scheduled eService Center maintenance. Users may experience intermittent service interruptions during this maintenance window.
May 14, 14:33 MDT
Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 MDT
Scheduled - Restoration Manager and Punchlist Manager are scheduled to undergo monthly maintenance patching. The patching event is planned between 8:00 p.m. and 10:00 p.m. MT on June 12th, 2024.

During this period, Restoration Manager and Punchlist Manager may be temporarily unavailable, or you might experience intermittent connection issues. Please contact Verisk Property Estimating Solutions Support Services at the number below if you have any questions or concerns.

Thank you,
Verisk Property Estimating Solutions Support Services
eService Center / 1-800-710-9228

May 30, 11:46 MDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 MDT
Scheduled -