Resolved: We experienced an issue related to ITEL ASP Third Party Pricing requests

Resolved

This incident has been resolved.
Posted Oct 11, 2024 - 11:57 MDT

Update

We are continuing to monitor for any further issues.
Posted Oct 11, 2024 - 11:25 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2024 - 11:24 MDT

Investigating

We're actively investigating the ITEL ASP Pricing Request disruption and appreciate your patience as we work to identify the root cause.
Posted Oct 11, 2024 - 11:11 MDT
This incident affected: Xactimate / XactContents online (Main Site).