Xactimate online/XactContents online, Xactimate desktop 28 and Xactimate Desktop(X1) having intermittent connection issues with XactAnalysis.

Incident Report for Xactware

Resolved

This incident has been resolved.

Posted Jul 20, 2020 - 15:43 MDT

Update

We are continuing to investigate this issue.

Posted Jul 20, 2020 - 13:32 MDT

Investigating

We are currently investigating this issue.

Posted Jul 20, 2020 - 13:30 MDT

This incident affected: Claims Backend Services (Communication services, EDI Web Services).