Xactware applications Intermittent connection issues
Incident Report for Xactware
Resolved
This incident has been resolved.
Posted Sep 25, 2019 - 12:26 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2019 - 12:04 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 25, 2019 - 11:41 MDT
Investigating
We are currently investigating this issue.
Posted Sep 25, 2019 - 11:07 MDT
This incident affected: Claims Backend Services (Login, Images / Photos, Communication services, Contents Pricing), XactAnalysis (Main Site, Management Reports, Custom Reports, Ad-hoc Reports), Xactimate / XactContents online (Main Site, Property Estimating Admin), and ClaimXperience, ContentsTrack, Xactware.com.
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