Issues with some functions in Xactimate online, XactContents online, XactAnalysis, ContentsTrack

Incident Report for Xactware

Resolved

This incident has been resolved.

Posted Sep 11, 2019 - 11:56 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2019 - 11:16 MDT

Investigating

We are currently investigating this issue.

Posted Sep 11, 2019 - 10:52 MDT

This incident affected: XactAnalysis (Main Site), Claims Backend Services (Communication services), Xactimate / XactContents online (Main Site), and ContentsTrack.