Xactware Applications performance issues

Incident Report for Xactware

Resolved

This incident has been resolved.

Posted May 29, 2019 - 17:51 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2019 - 17:35 MDT

Update

We are continuing to investigate this issue.

Posted May 29, 2019 - 17:19 MDT

Investigating

We are currently investigating this issue.

Posted May 29, 2019 - 17:17 MDT

This incident affected: XactAnalysis (Main Site), Claims Backend Services (Images / Photos), and Xactimate / XactContents online (Main Site).